On International Tour Guide Day, Al Ain Zoo’s Khaled Alaryani shares the inside story As the gates of Al Ain Zoo open each morning, Khaled Salem Alaryani is already reviewing the day’s schedule.

“First impressions are everything,” according to Sonoma State University tour guide Jennifer Garcia. “For a while, I didn’t really think about how important my first impression impacts tour guests.” ...

Forbes contributors publish independent expert analyses and insights. I cover international business education. It is tempting to spend college visits daydreaming about spending your days in ...