Spread the loveWhen you’re diving into the world of building a website, you’re quickly confronted with a dizzying array of ...

What the technology can do today—and what’s next by Thomas H. Davenport, Abhijit Guha and Dhruv Grewal Of all a company’s functions, marketing has perhaps the most to gain from artificial intelligence ...

And when it doesn’t by Andrei Hagiu and Julian Wright Many executives and investors assume that it’s possible to use customer-data capabilities to gain an unbeatable competitive edge. The more ...

Jonathan Kwan (@migrationethics) is the Inclusive Excellence Postdoctoral Fellow in Immigration Ethics with the Markkula Center for Applied Ethics. Views are his own. What term should we use to ...