Discover the parallels between building winning strategies on the pitch and engineering data resilience in the cloud. You’ll gain practical perspectives on how to strengthen organization resilience, ...

A practical guide to Perplexity Computer: multi-model orchestration, setup and credits, prompting for outcomes, workflows, ...

Source Support Services, a leading provider of global IT services for more than 25 years, today announced the launch of its Unified Services Platform, a next‑generation, human-centered, ...

As the new president and CEO of Indianapolis-based TechPoint, Eric Christopher’s focus is on helping tech companies — and the ...

Richard Matsui and Brent Akamine each sold their companies in March after returning to Hawaii during the pandemic. Now ...

Salesforce推出"Headless 360"无头平台，将对话作为开发者的核心交互界面，支持通过API、MCP工具及命令行访问所有平台能力。开发者可接入Claude Code、Cursor、Codex等主流编程智能体，也可在Slack、ChatGPT等聊天工具中生成代码。同步发布的Agentforce Vibe 2.0支持多模型构建，Testing Center提供上线前质量评估，Agent ...

Hackers claim 45 million records compromised as education publisher says “data does not contain sensitive information”; Have ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

This week, a "Raccoon"-linked actor hit help desks, Eurail exposed 308K users, Fortinet patched critical flaws, Pushpaganda ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Speaking at the Economic Club of Indiana on Thursday, local tech leader Scott Dorsey said Indiana needs to develop a higher ...

新推出的Flex SDK是一款模块化JavaScript工具,使开发人员能够将联络中心功能直接嵌入到网络应用程序中,包括定制化的客户关系管理系统 (CRM)。该SDK将数千行编排代码简化为简单的函数调用。