Abstract: This paper presents the design, development, and deployment of a fully cloud-native, voice-enabled chatbot system integrated into a web-based cab booking platform, utilizing only Amazon Web ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

Meta Platforms Inc. is testing a shopping research feature in its artificial intelligence chatbot, rivaling a similar tool offered by OpenAI’s ChatGPT and Google’s Gemini. The feature, which allows ...

The new 24/7 AI-powered solution automates lead capture and appointment booking while significantly reducing administrative burden for medical offices. TUSTIN, CA ...

A new report reveals Google Translate’s Advanced mode can be tricked into acting like a chatbot. By embedding instructions in text, users trigger conversational replies instead of translations. This ...